Refund policy
Refund Policy
At Soarwear, we stand behind the quality of our products and want you to be fully satisfied with your purchase.
Returns
We accept returns within 14 days of delivery. To be eligible for a return, items must:
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Be unworn, unused, and in original condition
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Have original tags attached
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Be free of stains, odors, or damage
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Be returned in original packaging when possible
Items that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
The following items cannot be returned:
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Items marked as Final Sale
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Gift cards
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Items returned after the 14-day return window
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
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Refunds will be issued to your original payment method
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Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider
Original shipping costs are non-refundable.
Items purchased using a discount code are eligible for refund based on the discounted price paid, not the original price.
Exchanges
We currently do not offer direct exchanges. If you need a different size or item, please return your original order for a refund and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
If you receive a defective or wrong item, please contact us within 7 days of delivery and we will cover the return shipping.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at:
Include:
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Your order number
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Description of the issue
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Photos of the item
We will resolve the issue as quickly as possible.
Contact Us
If you have any questions about returns or refunds, please contact:
Email: soarwearco@gmail.com
Website: https://soarwear.co